How are leading banks applying social media and mobile devices in ways that drive revenue and customer value? Spain's BBVA provides an excellent example of how this can be done.
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791 days
von AlexKoerner | Usecases
(http://econsultancy.com)
793 days
von AlexKoerner | Usecases
(http://econsultancy.com)
This week, Nestle found itself on the wrong side of an angry group of consumers. And thanks to a few misplaced comments on Facebook, the swell of negative sentiment against the company is still growing.
793 days
von AlexKoerner | Usecases
(http://www.excitingcommerce.de)
Die Amazon-Tochter Zappos ist 2009 von gut 1 Mrd. Dollar (2008) auf knapp 1,2 Mrd. Dollar (+17%) gewachsen. Da sieht man welche Business Performance Twitter entfalten kann...
802 days
von AlexKoerner | Usecases
(http://econsultancy.com)
In the comments of a recent article by Matt Curry on e-commerce platforms and Javascript, Playmobil was mentioned as an example of particularly poor usability.
807 days
von AlexKoerner | Usecases
(http://www.altimetergroup.com)
18 Use Cases That Show Business How To Finally Put Customers First
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